15 CRM Challenges

CRM helps your sales team easily prepare their weekly or monthly reports for management. The process is automated and transparent and takes just a few clicks to present a uniform overview of the status quo of the team to all. It is a fantastic way for the business to take all the relevant data that’s been acquired and organize it into a way that makes the most sense for them. 

Most people think that CRM is just an application to benefit sales. In fact, CRM is so much more.

It can be noted that the primary reason CRM’s miss the mark in assisting organizations increase revenue is that they are too often used for inspection — to monitor progress, improve precision of forecasts, predict project delivery dates, and provide a whole array of business intelligence — rather than targeting the improvement in the sales process. 

Have you taken the challenge yet?

Reinventing the sales pipeline using AI based Microsoft Dynamics CRM

In this age of being hyper-connected, customers are always on the move and ever ‘online’. As a result of this, the brands are also upgrading and updating themselves when it comes to their customer acquisition and sales strategies. This means enterprises need to understand the customer-buying lifecycle in a hyper-connected and hypermobile world and strategize to maximize impact at every touch point.

If CRM is built on a strong foundation of AI techniques, then there are many ways in which an enterprise can actually process the available data from various sources in the organization such as the PoS, store walk-in, website traffic, shelf consumption pattern, etc. and utilize it in a very beneficial way and hence develop a healthy sales pipeline.

Microsoft Dynamics 365 AI with its innovative algorithms gives the enterprises an ability to personalize the campaigns while providing a unified view of a customer.

Essence of a great consultant

Companies are challenged by developing technologies that call for highly skilled & adaptable consultants. Consultants who understand the adage ‘a stitch in time saves nine’.  Who work diligently, scouting cost-effective means to get the client’s requirements fulfilled.

Consultants who don’t need handholding or excessive training but are quick to think on their feet tackling issues of data integration and management in a jiffy. Great consultants aren't made in a day-it takes determination, passion, inquisitiveness
and a sheer zeal for excellence to become one.