Death by a thousand “paper” cuts
By Satish Reddy | Reading time 5 mins Field technicians that use pen & paper to record data suffer the proverbial “paper cuts” and possibly “pen stabs” (I made [...]
Microsoft Dynamics
Nonprofits and the need for mobile field service solutions
By Mohona Dutta | Reading time 6 mins Mobile Field service management (FSM) software aims to help organizations manage and optimize the business activities performed by field-based agents. These solutions were [...]
Managing time with a CRM integrated field service management in a nonprofit
By Mohona Dutta | Reading time 6 mins Ideally, good time management skill helps you keep your work under control. But when you are overwhelmed with huge amounts of data, requests, [...]
Microsoft Dynamics 2021 release wave 2, an overview: Part 2
By Mohona Dutta | Reading time 6 mins Continuing with our snippet of the Microsoft Dynamics 2021 release wave 2, we will be highlighting the rest of the capabilities and the [...]
Microsoft Dynamics 2021 release wave 2, an overview: Part 1
By Mohona Dutta | Reading time 6 mins The Dynamics 365 and industry clouds release plan for the 2021 release wave 2 describes new features releasing from October 2021 through March 2022. Here’s a [...]
How to create an impactful fan experience in sports with Dynamics CRM?
By Mohona Dutta | Reading time 5 mins For a salesperson, every day is game day. Sports organizations are always looking to increase ticket sales for both game and non-game [...]
Ticket sales management with Dynamics CRM in the Sports Industry
By Mohona Dutta | Reading time 5 mins So, how do you prospect? Pulling names out of lists on your laptop? Repeatedly calling past accounts? Customer prospecting is tough for [...]
Why is Microsoft Dynamics CRM software important for the sports industry?
By Mohona Dutta | Reading time 5 mins A sports fan arguably is the ideal client, frequently promoting and communicating about their favorite brand (the team). But using that passion [...]
Configuring Different Actions for onClick of Cancel Button and X Button
By Nikhil Rajendran | Reading time 6 mins Recently, I was given a requirement to develop a Xrm.Navigation.openConfirmDialog window. The interesting part of the requirement was that it was not meant [...]
Create an SSRS Report for Dynamics 365 – Part 2
By Nikhil Rajendran | Reading time 6 minutes Part 2 - Building the report In the first part, we spoke about how to add the data source. Now, after [...]