Providence St. Joseph Health is moving beyond the typical call center to provide more personalized experiences for patients. Liaisons from its Patient & Provider Engagement Center are solving industry-wide challenges creating more personalized patient experiences, better addressing patient needs, and helping patients access the right care with the right providers.

How does your business engage customers? Chances are, like many businesses, your system could use a little improving. At Providence St. Joseph, they must facilitate patient needs quickly and that means having instant access to patient history. Your team needs the tools to do the same and AhaApps knows how to help.

Microsoft Dynamics 365 is a powerful CRM tool that your organization can employ to streamline the information flow from customer to employee.

Contact us to find out how we can help you integrate a suite of Microsoft services to help drive your customer experience to new heights.

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