Introduction to CRM

Get started with Microsoft Dynamics 365, the cloud-based customer relationship management tool. In this course, your instructor Ram, takes you through the basics, providing the essential information you need to begin leveraging this popular cloud service to empower yourself. After familiarizing you with its definition, the course objectives, benefits, and need for this tool in the modern day scenario, he moves on to the advanced topics in the other courses enlisted in the program.

Learn Introduction to CRM, Trainings & Courses

Introduction to CRM

What is CRM

Why We Need CRM

Benefits With CRM Systems

CRM Cycle and Tools

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Empower yourself with Dynamics CRM

Our free Dynamics CRM courses ensure to enrich your learning path more than ever.