By Mohona Dutta | Reading time 6 mins

A year ago, Microsoft presented a few mixed reality business solutions under the Dynamics 365 venture product umbrella. This year, it had moved these to cell phones in the spring, beginning with sneak peeks.

Microsoft had declared Remote Assist on HoloLens a year ago. This device permits a specialist working nearby to show a remote expert what they can see. The expert would then be able to walk the less-experienced representative through the fix.

This is extraordinary for those organizations that have equipped their employees with HoloLens for hands-free guidance, yet only one out of every odd organization can manage the cost of the new gear.

Dynamics 365 and mixed reality for smartphones - AhaApps

Remote Assist for Android

Beginning in the spring, Microsoft had presented Remote Assist for Android telephones. Pretty much everybody possesses a mobile phone, and those with Android gadgets will have the option to exploit Remote Assist abilities without investing in HoloLens.

Microsoft had refreshed Remote Assist to incorporate mobile annotations, group calling and more profound integration with Dynamics 365 for Field Service, together with improved availability includes on the HoloLens application.

The troubleshooting application’s unique HoloLens form gives wearers a chance to share what they’re seeing by means of the headset’s worked in the camera, at that point gives the beneficiary a chance to clarify the picture with blended reality overlays.

With the Android-based rendition, clients will hold up a mobile instead. The experiences won’t be identical. The HoloLens form is still best for individuals who need two hands allowed to work, particularly since it gives you a chance to pin diagrams or different windows in mid-air to take a glance at them. Furthermore, you can as of now just record a video with your telephone for troubleshooting.

Remote Assist on Android has made the communication procedure simpler, utilizing cheap gadgets that organizations effectively possess, instead of (or along with) a $3,000 HoloLens.

What’s more, it incorporates a similar sort of correspondence and annotation features as its HoloLens partner. It’s unique in relation to simply turn the camera or the phone around, in light of the fact that the individual on the other side, they were able to see the issue and they could translate into the present reality.

Remote Assist for iPhone users

iPhone clients shouldn’t feel left out as Microsoft had declared a set of Dynamics 365 Product Visualize for iPhone. This app empowers users to work with a client to imagine what a customized item will look like as they work with them.

Let’s take an example of a furniture seller working with a client in their homes to change the shading, fabrics, and design of the set up in the room where they will place the items created, or a car dealer offering various choices, for example, color, model, and wheel styles.

When a customer consents to design, the information gets saved to Dynamics 365 and shared within Microsoft Teams for more remarkable coordinated of a team working with a client on a venture and meeting the expected results.

This tool has been designed for people who sell complex products like vehicles or heavy machinery, letting them show off scaled-down or full-sized models in augmented reality. Microsoft believes in employing the philosophy for mixed reality, that is “what is the device that makes the most sense for the most clients right now?”And in today’s day and time it’s the phone.

And as we know, Apple and Google are already integrating augmented reality toolkits into iOS and Android, Microsoft can build on those efforts. The Remote Assist tools are part of a larger release that includes an assortment of new artificial intelligence features such as customer service bots and an amalgamated view of customer data across the Dynamics 365 family of products.

There is no one to say what Microsoft will bring forth next. The era of augmented reality has just begun and Microsoft with its Dynamics 365 tool will take it beyond human imagination. If you are the primary decision-maker of your enterprise and want to take a leap into this world of digitization,

AI and augmented reality, Connect with us today and we will guide you through.

Author’s bio:

Mohona is a Content Writer for the Marketing team in AhaApps since 2019. When she is not busy attending to her creative, technical side, she likes to binge on sitcoms on Netflix. She loves writing poems and reading short stories when she wants to break away from the humdrum of life.

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