Why bring your customers a personalized experience? Because it can save you a lot of money. At least that’s what Moneris realized after integrating Dynamics 365. By integrating a robust customer relationship management platform, their agents have access to the information they need to start calls with a friendly, helpful approach, improving their customer resolution rate, and saving a substantial amount of cash.
How do you manage customer interaction? Chances are, there’s room for improvement, and you can do a better job. Moneris, a debt and payment processing firm, saw the potential of upgrading their customer relationship solution. That’s why they chose Dynamics 365. They required a business management solution that could help them give their customers personalized service. You can do the same.
Want to save millions each year? Drop call volume by 10%, reduce handle time by 5%, and increase first call resolution to 90%? You might consider upgrading your customer relationship management solution.
AhaApps is adept at helping businesses like yours integrate business management solutions to create exceptional customer experiences. Adopting new tech can be a challenge, that’s why we’re here to help. Contact us today to find out more.
We believe in helping companies drive top-line revenue. We guide them to add the right people and put in the most effective CRM strategy and technology to increase the ROI. We can custom make a solution to meet the unique needs of our clients. We can execute and deliver results for any organization. We believe in delivering world-class staffing solutions for our clients.