12/16/2019​

By Mohona Dutta | Reading time 5 mins

New Features Introduced With Microsoft’s Wave 2 Dynamics 365 CRM & ERP

Microsoft proceeded with its bi-annual Dynamics 365 update, by giving its Release Wave 2 plan documents on June 10, this year. The new highlights outlined by Microsoft incorporate both new bits of its Power Platform, obviously Power BI analytics, Power Apps, and Flow, just as its Dynamics 365 CRM and ERP applications and administrations.

 

Wave 2 covers new Dynamics 365 and Power Platform features that Microsoft plans to release between October 2019 and March 2020. Microsoft plans to make a portion of these new features accessible in the “early access” structure as of Aug. 2, 2019.

Microsoft Dynamics 365 Wave 2 highlights - AhaApps

Microsoft coordinated the declaration of its planned Wave 2 highlights in the Microsoft Business Applications Summit in Atlanta. (It additionally happened to coincide, not intentionally, I’m certain, with Salesforce’s declaration of its acquiring of Tableau, a Power BI rival.)

 

The Dynamics 365 Wave 2 highlights incorporate “many new abilities” over its Sales, Marketing, Customer Service, Field Service, Finance, HR and Retail applications.

 

Obviously, Microsoft is featuring the man-made reasoning highlights in its Sales Insights, Customer Service Insights, Virtual Agents, Market Insights and Fraud Protection applications.

 

It likewise is adding greater usefulness to its HoloLens and blended reality applications, including Remote Assist, Product Visualize, and Guides.

 

With over 400+ new capabilities being released; it isn’t easy to cover them all. But let’s discuss a few of them:

Business card scanner

Business cards can be scanned via mobile or web. The scanner will examine the card for applicable data and naturally update separate fields in the framework. The component likewise offers setup, enabling clients to choose elective fields to populate.

Related documents tab

A user will be able to make the related documents tab visible by default on the main form for contact, opportunity, lead and account entities.

Customizing the opportunity close dialog box

One can customize and add that additional information when closing an opportunity as either won or lost with Wave 2 now with more context than before, helping the entrepreneurs make better decisions.

Improving productivity with error notifications

Users will be able to swiftly steer to a field on a form that has an error from a notification by simply clicking on the error message. The emphasis will be set on the error field, dipping the clicks and improving productivity when there is an error on a form.

Increased data density header

One will have an enhanced experience when they open and read information for a record in the Unified Interface with augmented data density and usability with the form header.

Easy filtering activities

Filtering activities will now be simple and easier to handle. It will include multiple filter options, and data and times will be stronger and easy to comprehend.

 

On the Power BI front, Microsoft is giving the Power BI UI a make-over to present it more like Office 365, just as new reporting, data- curation highlights, and (later) upgrades to the Q&A natural language query service.

 

Microsoft additionally presented a review of another Power Platform feature called AI Builder, which it is situating as a low-code/no-code device for all the more effectively automating forms and predicting results around business execution. It is straightforwardly integrated into PowerApps and Microsoft Flow.

 

Microsoft intends to make blockchain apps accessible to both PowerApps and Microsoft Flow. PowerApps is an application-development program and Flow is Microsoft’s workflow automation tool. Along with Power BI, PowerApps, and Flow together include the Microsoft Power Platform.

 

Connect with us to understand how Microsoft tools can transform the way you operate your business.

Author’s bio:

Mohona is a Content Writer for the Marketing team in AhaApps since 2019. When she is not busy attending to her creative, technical side, she likes to binge on sitcoms on Netflix. She loves writing poems and reading short stories when she wants to break away from the humdrum of life.